Privacy Policy
Last Updated: August 28, 2025
Welcome to WaApiHub. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website and services. By using WaApiHub, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
To provide and improve our service, we collect information in a few different ways:
- Information You Provide to Us: This includes your name, email address, phone number, and business details when you register for an account. When you subscribe to a paid plan, our payment processors (like PayPal or PayPro Global) will collect payment information. We do not store your full credit card details on our servers.
- Information We Collect Automatically: When you use our website, we automatically log technical information such as your IP address, browser type, and which pages you visit. We use cookies and similar technologies for this, which helps us improve our service.
2. How We Use Your Information
We use the information we collect for several key purposes:
- To operate, maintain, and improve our services.
- To process your payments and manage your subscription.
- To communicate with you, including responding to support requests and sending service-related updates.
- To monitor and analyze usage to enhance security and user experience.
- To comply with legal obligations.
3. How We Share Your Information
We do not sell your personal data. We only share information in the following limited circumstances:
- With Service Providers: We work with trusted third parties to perform services on our behalf, such as payment processing and web hosting. They are only given access to the information necessary to perform these services.
- For Legal Reasons: We may disclose your information if required by law or in response to a valid legal request.
Your Responsibilities with Customer Data
When you use BotLinkd to communicate with your customers on WhatsApp, you are the controller of their data. You are responsible for obtaining their explicit consent to be messaged, respecting their privacy, and complying with all applicable data protection laws.
4. Data Security and Retention
We implement industry-standard security measures, including SSL/TLS encryption, to protect your data. We retain your personal information only for as long as necessary to provide you with our services and as required by our legal and accounting obligations.
5. Your Data Protection Rights
You have the right to access, update, or request the deletion of your personal information. You can do this at any time by logging into your account or by contacting us directly. Our goal is to respond to all requests within 30 days.
6. Cookie Policy
We use essential cookies for website functionality and analytics cookies (like Google Analytics) to understand how our services are used. You can control the use of cookies at the individual browser level or through the cookie consent banner on our site.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@waapihub.shop.